FAQ

3 General

Placing an online order requires just a few steps: Select an item you would like to purchase, and then click the Add to Cart button from either the quick view or product detail page. You can then choose to continue shopping or go directly to Checkout. Once you are finished shopping, click on My Cart at the top right corner of page, and follow the Checkout steps. If your Checkout page keep... Read more

on 28 May 2017

For any technical difficulties you are experiencing with our website, please start Live Chat and Leave a message if it outside support hours. We will get to you ASAP. 

on 28 May 2017

We always ensure our customers get outstanding customer service and support regarding our proudcts and services.

For online order and product inquiry, you can simplely start the LiveChat or submit a contact us Form. Alternatively, if you contact nearest showroom. For store location and contact details, please visit our store... Read more

on 28 May 2017

1 Payment

There are range of payment options available.

You  can pay via Visa/Master debit and credit cards, PayPal, Direct Debit and  6 months interest fee ZipMoney.

For Direct Debit please use following account details;

Homeland Furniture Pty Ltd

BSB - 062-339
Account - 1050 6286

Please email receipt to sales@homelandfurniture.com.au

on 29 May 2017

2 Pickup and Delivery

We offer 2-5 day delivery on all in stock products. Products marked 'preorder' can take up to 10-12 weeks to be delivered.

on 29 May 2017

There are  two delivery option available for every order: home delivery or store pickup.

We deliver our products within Sydney and Maitland metro only. We use third-party contractor to deliver the products and we charge $75 standard delivery fee.

Alternatively, you can pickup you order from our wearhouse at Yennora, or our showroom at... Read more

on 29 May 2017

1 Refund and Return

If you decide that you do not want your new product for any reason, we will happily accept returns within 7 days of delivery. The returned item will need to be in its original packaging in an unused, saleable condition.

Delivery charges are non-refundable and it is the customer's responsibility to arrange return shipment.

on 29 May 2017

1 Warranty

We offer a 5 years structural warranty on all of our lounge and sofa products. Further details are available in our Warranties.

on 29 May 2017

1 My Account

No you don't have too. You can place an order as a Guest.

But, creating an account gives you more option. You can track the status of your order, save shipping address for next shopping and much more! You don't have to fill up a form to create an accout. Simply sign in using Facebook, Google+ and PayPal account.

on 29 May 2017